Privacy Policy

At KP Kosmetic Clinics, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the relevant privacy laws and regulations, including the Privacy Act 1988 (Cth) and the Health Records and Information Privacy Act 2002 (NSW).

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: This may include your name, date of birth, contact details, and other identifying information.

Health Information: If you engage with our health-related services, we may collect and store your health information to provide you with the appropriate care.

Web-Related Information: This includes information such as IP addresses, browser information, and usage patterns when you visit our website.

2. How We Use Your Information

We may use your personal information for the following purposes:

Providing health-related services and information.

Administering and improving our website.

Communicating with you about our services, updates, and promotions.

Complying with legal obligations.

3. Disclosure of Your Information

We may share your information with:

Healthcare professionals directly involved in your care.

Third-party service providers that assist in the provision of our services.

Law enforcement or government authorities if required by law.

4. Data Security

We take all reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures to safeguard your data.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal information. If you have any concerns or questions about your data, please contact us using the information below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us directly.


Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. Any updates or revisions will be reflected by the "Effective Date" at the beginning of this policy.

 

Cancellations Terms: 

You are required to provide a minimum notice of 72 hours in advance if you need to cancel or reschedule an appointment or service. This notice period may vary depending on the specific service you have booked.

If you do not show up or arrive late than 15 mins for a scheduled appointment without prior notice or fail to cancel within the required timeframe, you will be considered a "no-show." In such cases, you will be charged the full price of the missed service.

There may be exceptions to the cancellation policy in cases of emergencies, serious illness, or other extenuating circumstances. We will consider such situations with compassion and understanding, and we encourage you to contact us as soon as possible if you find yourself in one of these situations.
Please note cancellation fees are non-refundable.